Product Complaint Investigations - The application of Lean Six Sigma methodology for U.S. FDA-Regulated Industries
January 9, 2013 - Palo Alto CA US
This webinar will discuss the use of Lean Six Sigma methodology for product complaint investigations and offer a standardized approach for FDA regulated life science companies to follow whenever product complaint investigations are needed. Why Should You Attend: The Lean Six Sigma methodology is emerging as not only the best practice in successfully addressing CAPA opportunities but also quality in general. Organizations, the likes of Abbott, GlaxoSmithKline, GE Healthcare, Sandoz, and Bayer, just to name a few, have been leveraging Lean Six Sigma to improve quality and performance across their value chain. What is more is that these large players expect their suppliers too to have proven, repeatable and effective quality systems in place. This webinar will provide an overview of the Lean Six Sigma methodology, followed by the detailed review of a corrective action initiative. It will take the attendees through the five phases of LSS, helping demonstrate the problem solving approach. The presenter will discuss industry case studies to demonstrate the use of the LSS process to successfully close CAPA activities.