eyeforpharma Marketing and Customer Experience USA
November 14 - 15, 2018 - Philadelphia PA USeyeforpharma
lrobertson@eyeforpharma.com
Phone:+44(0)2073757201
Break down the model you need to raise the bar on customer experience and get ROI on marketing strategies. You'll get case studies that show practical steps of how innovation in chatbots, voice search, augmented reality and artificial intelligence can radically transform your ability to engage the customer. To execute omni-channel marketing you need strategy to support your technology selection. This two day conference will evaluate methods to scale innovation in pharma, incentivization structures to align your teams to CX and training tactics to encourage empathetic user-centered design that puts the customer at the center. . Engage your customer with omni-channel strategy . Great customer experience comes from the core: how to hire, train and incentivize for CX . Learn from industry innovators with practical case studies on chatbots, voice search, augmented reality, artificial intelligence and mobile Some of the job roles and functions attending will be Digital, Customer Experience, Centers of Excellence, Innovation Strategists, Sales and Marketing Executives, Patient Engagement, IT leadership, Brand Managers, MCM and Innovation Heads.