Case Study: Merck Sharp & Dohme

Merck Sharp & Dohme (MSD) is one of the world's fastest growing companies, employing over 43,000 people and generating a turnover in excess of $20B. As a global, research-driven pharmaceutical organisation, MSD discovers, develops, manufactures and distributes a broad range of human health products in most major markets.

The Challenge

• To improve warehouse efficiency and reduce inventory
• To combine customer focus and operational efficiency
• To provide a real time, system directed operation
• To manage non-product items alongside pharmaceuticals