Filamatic — Delighting Customers Since 1950

Filamatic is a leader in the liquid filling and integrated packaging machinery systems industry. Since 1950 we have been serving the pharmaceutical, biotech, healthcare, cosmetic, chemical specialty and food industries.

As a family-owned, customer-centric company, we provide our customers with the lowest possible cost of ownership.

Treating You Right

Most of our customers are repeat customers. Why is that important to you? Because repeat business is an excellent indicator of how well we are meeting our core goal: developing long-term partnerships with our customers.

Delighting the customer means delivering excellence in two categories: providing the most appropriate, highest quality machine for your application, and supporting you with the highest degree of customer service.

We pride ourselves on outstanding customer relationship management. To ensure your satisfaction, Filamatic works with you throughout the preorder, order and post-order phase.

Phase I: Preorder

The preorder phase centers mainly on understanding your needs for fill rates, fill accuracy and budget limitations. We'll also provide free testing to evaluate your products and containers.

Phase II: Order

The order phase is monitored by your Filamatic Project Manager. The progress of your order will be scrutinized by your project manager and he will keep you up to date on our progress towards your Factory Acceptance Test (FAT) date.

Phase III: Post-Order

In the post-order phase, our skilled service technicians can assist you with installation, set-up and operation — as well as training. Filamatic also maintains a comprehensive inventory of spare parts.

Bottom Line Results

From bench-top systems, to the customization of an entire automated production line, Filamatic is dedicated to helping you succeed. Large or small, we'll help you achieve strategic goals, solve operational problems, and improve your bottom line.

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