Webinar On Using Metrics to Monitor and Improve Your Quality Management System
September 1, 2015 - Mississauga ON CACompliance Trainings
suzzane.d@compliancetrainings.com
Phone:4169154458
Attend this course to learn the best practices in preparing metrics and dashboards for management review. Without proactive and timely metrics, a medical device company is blind to the health of its quality system and meeting the needs of its stakeholders. This can lead to disaster for the company or, even worse, its customers. Challenges that companies face include: Lack of data Data that is not timely Data that is incorrect or difficult to analyze Metrics that are lagging and not leading indicators Metrics that are not balanced leading to improper use of resources and unintended consequences Areas Covered in the Session : How to create a balanced scorecard How to move from lagging to leading indicators How to use indices or profiles to create a more complete picture of performance Lack of transparency in quality/compliance data Use of metrics and dashboards for management review Maturity levels in use of metrics Scalability and hierarchy in metrics Who Will Benefit: Quality Assurance Managers Quality Control Managers Regulatory Affairs Teams Compliance Managers Individuals preparing data for Management Review