A Blanket Solution For Temperature-Sensitive Shipments

A large pharmaceutical company was relying on freight forwarders to transport its generic drugs that need to be protected from extreme ambient temperature fluctuations using costly leased temperaturecontrolled containers en route from India to the U.S. Unfortunately, the pharmaceutical manufacturer was experiencing product spoilage when transit delays occurred and the temperature deviated from the 15-30°C range. Additionally, the pallets of temperature-sensitive freight were often exposed to the outside elements and left unprotected from direct sunlight and temperature fluctuations. The company needed a more reliable, economical temperature-controlled transportation solution.

FedEx teamed up with AmSafe to design a thermal blanket to shield the customer's freight from extreme temperatures and weather conditions, including rain and snow – from the origin warehouse all the way to final delivery. Additionally, the turn-key solution includes end-to-end shipment management – without the extra management fees and customs charges that the shipper paid to freight forwarders since FedEx owns the thermal blankets. And because the cargo is transported via the FedEx Express® network on FedEx planes, transit times have also been reduced.

Combining the AmSafe thermal blanket with round-the-clock support from a dedicated team of FedEx customer service agents, shipment-status tracking capabilities and stringent operational recovery procedures, FedEx has provided the manufacturer with a cost-effective solution for keeping time-sensitive freight safe from temperature fluctuations.