Product/Service

EtQ NonConforming Materials Management

Source: EtQ, Inc.
Product characteristics are not always to specification. Due to varying product offerings and customer needs, out of specification conditions can have a variety of dispositions. With Nonconformance Material Returns (NCMR), you will be able to manage all steps in the nonconformance process. Users can generate corrective actions and other workflows that link right to the original nonconformance
Product characteristics are not always to specification. Due to varying product offerings and customer needs, out of specification conditions can have a variety of dispositions. With Nonconformance Material Returns (NCMR), you will be able to manage all steps in the nonconformance process. Users can generate corrective actions and other workflows that link right to the original nonconformance.

Nonconformance is just one of the dozens of processes EtQ's Quality Management System streamlines and simplifies. EtQ's Quality Management System lets you take full advantage of the familiarity that most of your users already have with a web browser by providing an interface with which they are already comfortable and productive. Other Modules include: Document Control software, Calibration Software, Employee Training Software, Complaint Handling System, Audit Management Software, Change Management and EtQ's Centralized Reporting Tool, and more!

EtQ's applications offer power and simplicity built on our "Flexible Workflow" and "Escalation Management" Engines. EtQ also features unmatched utility technology built to support the monitoring, data gathering, and reporting mandated by compliance management. With EtQ's Escalation, Delegation, Data Rollup and Centralized Reporting features, gathering and presenting status and historical data from across your organization is fast and easy. EtQ is a pioneer in achieving the next level of quality through exception reporting. EtQ Quality Alerts automatically notifies specific individuals of recurring events that you define.

NCMR Initiation

  • Multiple types setup out of the box (e.g. Incoming Material and Finished Goods)
  • Record all relevant product information
  • Integrate with ERP
  • To automatically create NCMs
  • Product status in MRP can be automatically updated based on NCM status (e.g. Hold, Release)
  • Multiple NCMs can be included in a single record
  • NCM automatic workflow routing based on data entered/source of NCM
  • Related NCMs are automatically looked and displayed
  • Quality Alerts can be setup to automatically monitor repeated NCMs

NCMR Handling

  • Lookup product, customer and vendor information
  • Easily configurable workflow to automate review and approval process
  • Graphical workflow presentation
  • Intuitive workflow display to show document status
  • Assign documents to individuals, groups or roles
  • Multiple routing options: Parallel, Sequential, Voting
  • Conditional routing options to accommodate complex business processes
  • Automatically send reminder notifications to assigned users and escalate to their managers

NCMR Disposition

  • MRB is automatically notified
  • Perform disposition and assign activities
  • Perform multiple dispositions on same NCM (e.g. scrap for x-qty and rework for y-qty)

NCMR Initial Assessment

  • Ability to close appropriate events at this stage
  • Record initial assessment results
  • Two, three or four dimensional risk assessment tables available out of the box
  • Risk assessment tables are easily configured based on your own keywords
  • Automatic risk calculations and result displays based on your keywords
  • Automated guidelines/instructions based on calculated risk level
  • Built-in risk mitigation history

NCMR Investigation

  • For confirmed adverse events initiate full investigation
  • NCM data will be automatically inherited into investigation
  • Dual link between NCM and investigation
  • Automatically launch investigation action plan activities and assignments
  • Automatically lookup and display related investigations