News | July 26, 2007

Pulling Back The Curtain On The Quality Function To Find Best Practices For Pharmaceutical Manufacturing

With safety issues making headlines, pharmaceutical and medical device manufacturers face an aggressive regulatory environment. With that increased scrutiny, organizations are relying on their quality function to protect them against regulatory difficulties. Proper staffing of quality roles is just one way organizations optimize their quality function and a study by pharmaceutical benchmarking leader Best Practices, LLC found best-in-class companies have a ratio of quality personnel to total manufacturing employees between 1:4 and 1:7.

Containing insights into the structure, staffing, roles and responsibilities of the quality functions at seven leading firms, the report provides executives with information to identify critical performance gaps in their own quality organizations.

The benchmarking report, The Quality Function: Structure, Staffing and Execution, delivers strategic best practices in quality gleaned from in-depth interviews and survey responses from leading organizations such as Bayer, Eli Lilly, GlaxoSmithKline, Johnson & Johnson, Schering-Plough and AstraZeneca.

A complimentary excerpt with sample findings and study overview is available at www3.best-in-class.com/rr834.htm.

Some of the study findings include:

  • Savvy companies are integrating quality control into ongoing production process to catch problems as soon as they occur. One company has created documented procedures for its main quality processes to reduce the need for managers to monitor tasks on a daily basis.
  • Leading firms have developed distinct auditing positions that allow employees to develop skills related to their specific roles. One company annually completes 12 standard training modules, regardless of job position.
To download a free excerpt of The Quality Function: Structures, Staffing and Execution, visit www3.best-in-class.com/rr834.htm.

About Best Practices, LLC
Best Practices, LLC is a research and consulting firm that conducts work based on the principle that organizations can chart a course to superior economic performance by studying the best business practices, operating tactics and winning strategies of world-class companies. For more information, call 919-403-0251 or visit www3.best-in-class.com.

Source: Best Practices, LLC