Staveley Services selects LabVantage Sapphire to meet growing needs
Sapphire continues to win over contract-oriented analytical & quality testing service providers worldwide with scalable browser/server based virtual laboratory software solution and rich industry functionality
LabVantage Solutions, Inc., a leading provider of laboratory information solutions, announced today that the Staveley Services North America operating divisions of Conam Inspection and CTC Analytical Services have selected LabVantage Sapphire as its Laboratory Information Management System. This contract helps further solidify and expand LabVantage's leadership position in the contract service market for analytical and quality control testing.
LabVantage Sapphire is a leading laboratory software solution that helps leading laboratories build the virtual laboratory to increase productivity, lower operating costs, and improve quality and customer service. Sapphire's configurable process automation and communication capabilities allow laboratories of any size to model their business-specific workflows, seamlessly integrate with robots and analytical instruments, leverage the Internet for internal and external communications, and meet the growing demands of high throughput environments. Sapphire was developed in collaboration with leading laboratories around the world to provide the functionality, flexibility and scalability that will meet customers' needs both today and in the future.
LabVantage Sapphire enables the contract-oriented laboratory to meet their aggressive business and technology requirements by equipping laboratories with a scalable, easy-to-configure automation solution. Sapphire's ability to seamlessly connect various customers gives contract-oriented laboratories a competitive advantage by lowering their operating costs and also helps to them to provide superior customer service.
The LabVantage solution for Staveley Services is an enterprise-wide laboratory software solution that addresses distinct business unit needs, thus enabling each unit to better manage their lab data, deliver better customer service and realize improved operating margins through automation and superior technology. Key operational improvements and benefits projected are:
- consolidation of multiple, disparate operating unit databases
- browser-based access to sample results to increase customer satisfaction
- automation of data entry from lab instrumentation to decrease transcription time and improve accuracy
- automation of result limit checking to drastically reduce response time
- deployment of an extremely powerful browser-centric intranet application while minimizing short-term and long-term WAN/LAN costs
- ability to track sample status through entire process, helping to identify bottlenecks and provide better customer service
- utilization of bar code technology to expedite sample data capture and accuracy
"LabVantage Sapphire's browser/server-based software solution will provide the type of technology environment Staveley Services requires to achieve our objective to be the premier provider of analytical & quality testing services to the transportation, aerospace, power, process & heavy manufacturing industries," says Jim Oliveri, vice president technology. "But most importantly, Sapphire will allow us to easily connect with our customers via secure Internet communications methods to provide superior customer service capabilities, while reducing our operating costs significantly."
Two of the most important strengths a contract-oriented laboratory must have today are the ability to provide excellent customer service and to rapidly reconfigure solutions to meet the needs of a variety of customers. These capabilities are forcing many of today's traditional labs to come under management scrutiny and pressure to improve their service levels. Providing superior customer service is the cornerstone of today's virtual laboratory.
"We are very proud to be selected by Conam Inspection and CTC Analytical Services as their technology partner," said Jim Aurelio, president, LabVantage. "Our selection by Staveley Services, one of the leading service organizations in North America, further validates that Sapphire is the leading solution for laboratories requiring solutions to enable cost reduction and to improve customer services capabilities with rich and deep industry functionality for the virtual laboratory world."
Sapphire 3.0 and Service-oriented Laboratories- A Perfect Match
Sapphire 3.0 is a 100-percent browser-based solution that does not require any plug-ins or applets to be downloaded to provide browser-based functionality. Sapphire is a browser/server solution that has a complete three-tiered architecture and a scalable application server layer. Sapphire 3.0 was designed with two key design criteria: first, access to functionality must be self-evident, and second, the user must be able to execute a desired task with a single click. No more than two clicks would be acceptable. LabVantage's mission was to stop the "menu-tree madness" that exists with mature client/server applications. For today's leading laboratory, it is critical that training and education costs be kept to a minimum.
About Staveley Services North America
Staveley Services North America, comprised of Conam Inspection and CTC Analytical Services, is the largest provider of analytical & quality testing services to the transportation, aerospace, power, process and heavy manufacturing industries. They integrate innovative new technologies with conventional testing methods to assure the integrity of industrial materials and components, as cost effectively as possible. It is what Staveley calls "The Quality Solution." With nationwide laboratories employing over 1,000 technicians, engineers, chemists, metallurgical and QC professionals, Staveley staff has experience with various industries' testing requirements. From Nondestructive and Mechanical Testing through Chemical, Metallurgical and Lubricant analysis . . . Staveley wants to be your "First Choice." For further information about Staveley Services North America, please visit web site at www.staveleyna.com.
About LabVantage
LabVantage Solutions, a Chatterjee Group company, is helping to build the virtual laboratory. LabVantage helps customers move beyond the traditional four walls of the laboratory with solutions that enable information sharing via intranets and extranets. LabVantage has a complete suite of software for high throughput screening, genomics, proteomics and LIMS. LabVantage offers ASP Services and provides industry-specific global solutions for companies in select markets including pharmaceutical research and development, pharmaceutical contract research, food and beverage, oil and gas, process chemicals, water industries and environmental laboratories. The company also offers services that ensure customer success such as industry and technology consulting, implementation services, application training and extensive customer support services. LabVantage has provided laboratory information solutions to nearly 1,000 companies since 1981. For further information about LabVantage Solutions, please visit our Web site at www.labvantage.com.
Source: LabVantage Solutions, Inc.
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