Many times a lab owner reflects negatively on the purchase of lab containment equipment. It was too expensive. It never worked correctly. It was inefficient to use. It was destroyed by the very chemicals it was supposed to contain.
Negative purchasing experiences such as these may be caused by poor communication. When customer meets manufacturer, relevant questions must be asked by the manufacturer and answered by the customer.
After listening to the customer, a manufacturer should put this input into written form. Once complete, this document becomes a template for a product in line with customer needs.
Continue reading to understand what information you should be communicating to the manufacturer to ensure you get the best product, built correctly the first time.