3 Ways To Improve QMS Documentation: Following International Standards

By Johanna Blair, Staff Writer, MasterControl

Any company, big or small, can benefit from a quality management system (QMS), especially if that system adheres to the standards set forth by the International Organization for Standardization (ISO) 9001:2015. And part of ISO 9001 is implementing effective and efficient documentation within said quality management system to ultimately achieve larger company quality goals.

Though some companies may think of the ISO 9001 standard in the context of preparing for official certification, that is hardly the end goal or best use of the standard. Even without going through the expensive certification process, usually done by a third party, any company can improve and maintain their customer experience, promote an internal culture of transparency, and increase evidence-based decision making by following the ISO guidelines for quality management system documentation. Here are three major ways to get the most out of documenting your quality management system that can also help you stick to ISO 9001 standards.